Being an effective facilitator for a chat will mean that you are taking people through a process with outcomes that are clearly defined. It will also require you to encourage the individuals to participate to get meaningful results. If you are a leader, you are likely going to find yourself with the role of being a facilitator. Here are the principles to help you be successful in your dialogue facilitation.
Keep in mind you are not the pilot, but the controller of air traffic. Therefore, your role is to offer guidance and control over the chat to ensure you attain the set goals. Anytime a group of people comes together, and they will not be moving at a similar pace. Therefore, it will be up to you to establish the contribution that everyone should make.
You have to set up a way that you want people to participate. Let the team bring out a suggestion for the norms and let everyone understand them before the discussion begins. If the people are not sure, you may bring up the rules yourself. Set up the people on how they will speak and also how to handle any misunderstandings.
Put your concentration on asking questions instead of giving the answers. The chief reason of being there is assisting each to get to their personal goals and the team goals. Even when you have information on the topic being discussed, you should not directly tell them the details you know. Lead them on how they can move ahead. Prepare a list of queries to ask but not answers to provide.
The questions you are asking need to be open-ended. If you to be doing the work right, then you need to encourage the people to converse and build their relationship. Having open queries will be how you can achieve this. You should keep away from those questions that can be answered with a simple yes or no from the people.
Ensure you are building a strong team at the end of the discussion. All the members of the team should be ready to create a bond with each other. You could help them by asking questions that will help in making the team stronger. What you ask should be diverse so that people in the group contribute depending on what you what to get. You should also help the individuals to open up and let others know them better.
Come prepared with the talk starting point. In some cases, the team you are handling may not require any prompting to talk. On the other hand, some will sit and wait for you to direct them. For this reason, it is always good to have a starter that will get the conversation going.
Begin by inviting the participants to the discussion but do not make it a must for anyone to speak. Some people are quicker to speak than others, and that is a healthy thing. If it is not a must for everyone to say something, do not make it so. Receive contributions depending on how members feel without forcing them into talking.
Keep in mind you are not the pilot, but the controller of air traffic. Therefore, your role is to offer guidance and control over the chat to ensure you attain the set goals. Anytime a group of people comes together, and they will not be moving at a similar pace. Therefore, it will be up to you to establish the contribution that everyone should make.
You have to set up a way that you want people to participate. Let the team bring out a suggestion for the norms and let everyone understand them before the discussion begins. If the people are not sure, you may bring up the rules yourself. Set up the people on how they will speak and also how to handle any misunderstandings.
Put your concentration on asking questions instead of giving the answers. The chief reason of being there is assisting each to get to their personal goals and the team goals. Even when you have information on the topic being discussed, you should not directly tell them the details you know. Lead them on how they can move ahead. Prepare a list of queries to ask but not answers to provide.
The questions you are asking need to be open-ended. If you to be doing the work right, then you need to encourage the people to converse and build their relationship. Having open queries will be how you can achieve this. You should keep away from those questions that can be answered with a simple yes or no from the people.
Ensure you are building a strong team at the end of the discussion. All the members of the team should be ready to create a bond with each other. You could help them by asking questions that will help in making the team stronger. What you ask should be diverse so that people in the group contribute depending on what you what to get. You should also help the individuals to open up and let others know them better.
Come prepared with the talk starting point. In some cases, the team you are handling may not require any prompting to talk. On the other hand, some will sit and wait for you to direct them. For this reason, it is always good to have a starter that will get the conversation going.
Begin by inviting the participants to the discussion but do not make it a must for anyone to speak. Some people are quicker to speak than others, and that is a healthy thing. If it is not a must for everyone to say something, do not make it so. Receive contributions depending on how members feel without forcing them into talking.
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